Customer Reviews

Discover what our Clients think about our services

At Elite Childcare Consulting, our mission is to provide exceptional childcare placement services and personalised coaching to empower parents and caregivers alike. We take immense pride in the trust our clients place in us and the transformative impact we bring to families. Testimonials from our clients serve as a testament to our dedication, professionalism, and the life-changing support we offer. Whether it’s connecting families with highly skilled nannies and newborn specialists or offering one-on-one consulting to navigate the challenges of parenting, these stories showcase the heart of what we do.

We invite you to read what our clients have to say and see how we’ve helped families like yours thrive

I was hesitant about sleep training, thinking it would involve lots of tears and stress. But Elite Childcare Consulting made the process so gentle and supportive for both me and my baby. Within a week, my 6 month old was sleeping soundly, and I felt so empowered by the trouble shooting information they gave me for the next few months. I can't thank them enough for the peaceful nights we've gained and the knowledge of what to do if the sleep situation derails again.

Annie, James and baby Mabel (Hong Kong)

Gentle Sleep Training

Mandarin Tutoring with Play-Based Learning

Our 3-year-old daughter loves her Mandarin lessons!

At first, we were unsure if we should introduce a second language to our daughter when she was so young, but the play-based approach made all the difference. She’s always excited to ‘play’ with her tutor and has started using Mandarin words in her everyday speech. It’s been a great experience to see this growth and confidence in our daughter.

T. Hargreaves (Hong Kong)

After giving birth, I was exhausted and needed help navigating life with a newborn. Elite Childcare Consulting’s newborn care specialist was a godsend. She helped with feeding schedules, sleep routines, and even gave me tips for self-care. She not only cared for my baby but also for me, which made all the difference.

Amanda J. (Hong Kong)

Postpartum Recovery Support

Video Chat Consulting for Routine Building

As a mom of a toddler and a newborn, I was feeling completely overwhelmed. The video chat consulting sessions helped me organize my day and create a routine that works for both kids. The advice was practical, and I felt heard and supported throughout. I now feel like I have a sense of control and balance in my life again although still a work in progress.

Alicia Rodriguez (New York)

Unfortunately, my now ex-husband and I required supervised access visits while going through mediation for our divorce. It was an incredibly challenging time, but Elite Childcare Consulting made the process as smooth and stress-free as possible. Their professionalism and care ensured the visits were a positive experience for both of us as parents and, most importantly, for our young children. I’m so grateful for the support they provided during such a difficult chapter in our lives.

Name withheld (Hong Kong)

Court-Ordered Supervised Access

Supervised Access for Grandparents

My parents wanted to spend time with their grandchild, who has a complex learning difficulty, but we needed someone with more specialised skills than a traditional nanny to help. Elite Childcare Consulting provided a compassionate and highly skilled access supervisor who made those visits not only possible but enjoyable and enriching for everyone involved. It gave me peace of mind knowing my child was in safe hands while building a special bond with their grandparents.

J. West (Hong Kong)

I was desperate for help with my youngest daughter’s erratic sleeping patterns which was keeping everyone up all night, even our toddler. The process of sleep training was made all the easier by the incredible knowledge and support by Kim at Elite. Kim was recommended by a friend and I also highly recommend. Thank you.

Olivia (Hong Kong)

Sleep Consulting and Support

After relocating from Hong Kong to the US with a 4 month old I found it difficult to get the support I needed in a new country. I contacted Elite for online consultations as a continuation of the maternity support I had in HK. The consults were completely tailored to what I needed and what was happening with my son developmentally. So incredibly helpful and I still contact Kim today if we have questions.

Anna-Marie (Hong Kong/USA)

Online Consultations and Coaching for 4 month old

Personalised Art and Craft Course and Training

I booked an art and craft course via zoom in 2021. I was desperate for ideas, activities and supplies when my children couldn’t attend school. Simply fantastic! My helper and I learnt so much and we were able to set up lots of art experiences which the children loved and still love doing. This seriously saved our sanity.

Gabrielle (Hong Kong)

I booked an online consultation to help me provide more at home activities for my 18 month old. I learnt so much about storage, toy rotation, what to buy and what to make, art and craft ideas and how to utilise the many resources I already had. After the consultation I received a list of activities and instructions, books, games and songs for the next few months. Thank you!!

Maddie (London)

Online Consultations and Coaching for Play Based Learning at Home

I booked a Maternity Nurse through Elite Childcare Consulting. The recruitment process was easy and thorough. The service was very professional and we were very happy with the whole process. It was wonderful knowing we had secured assistance for when the baby was born. Our Maternity Nurse was amazing and made the first three months so easy for us.

Asami (Hong Kong)

Maternity Nurse - Great Service, Support and Easy Recruitment Process

Surrogate Baby pre and post Birth Newborn Care Support

We used the Elite Childcare Services when we had our baby via surrogacy. We booked almost everything we could - prebirth consultations to help us prepare the house and ourselves, a maternity nurse travelling with us out of HK to help with the newborn while we were waiting for paperwork and travelling home with us with baby in tow, a 16 week maternity package for overnight care and fortnightly consultations until bub was 6 months old. To say we were happy with Elite is an understatement. We will always be grateful for the loving care, consideration and support during our early months with our baby.

K & J (Hong Kong)

I booked a series of 10 consultations from Kim at Elite when I was pregnant with my first child. I cannot recommend this service enough!! The consultations were tailored to my areas of interest including creating solid feeding and sleeping foundations and different stages of development and milestones. I had a special interest in connecting with my baby through play. Book a consultation - you won’t regret it.

Linda (Hong Kong)

A very professional service, fast and efficient... ...took all the hard work of finding a temporary nanny for 3 months and gave us peace of mind while looking at Hong Kong housing, schools and settling in to a new country. Thank you for assisting in making our relocation easier.

Theresa (client relocating to Hong Kong)

Pre and post Birth Consulting Services for Newborn Care

Professional Service - Nanny Placement

A big THANK YOU to Kim and team for helping us find a nanny when I returned to work after maternity leave. A stressful situation made all the easier with a fast, thorough and caring service. Going to work knowing my baby is safe and cared for by a professional is the best feeling. We are very grateful.

Sophie, Simon and baby Lucy (Hong Kong)

Full time Permanent Nanny Placement

I used the services of Elite Childcare Consulting in 2019 when I travelled to Hong Kong to be with my Mother in her final months. I found the agency on the internet before leaving Australia and was contacted by Kim to discuss what I needed during my stay. I remember being so upset and Kim gathered all the information and somehow made sense of it all. Not only did I get the most incredible childcare for my young children that I could have ever hoped for I also received support in more ways than I can ever say thank you for. The care was above and beyond in those difficult times. The night we arrived in Hong Kong the apartment I had booked was all arranged for the children to go to bed easily, groceries had been purchased, highchairs set up, the agency loaned us toys and books even bath toys. Childcare had been scheduled on a rota with 2 nannies who were fantastic. I would highly recommend this service and definitely use them again. To Kim and the team of amazing nannies who looked after us, I am still grateful beyond words.

Laura Lee (Australia)

Casual Nanny during a difficult Family Time

I used the online consultation service with Elite in Hong Kong in 2021 for 12 online consultations and 5 in person consultations. I was a new mother and my baby was 6 weeks old and not sleeping or feeding well. I had great medical help by telemed but needed additional support. I was too anxious to meet up with other Mums and their children and couldn’t really go to places to meet due to restrictions. My Mother was supposed to visit but travel restrictions prevented that. My husband was the one who suggested the consultations after a work colleague recommended the agency. Even though at the time we didn’t want to spend that kind of money it was so worth it. The process was easy, informative, tailored to exactly what I needed at that time offering way more support than I was expecting. I learnt so much about how to interact with my baby, developmental areas and routines, starting solids, brain development and how to introduce another language to baby. I think the consultations are definitely worth it especially for a first time mother.

Jennifer, Roberto and baby Carmella (Hong Kong)

Sleep Training Consultations - Virtual and in Person

Second Time Client for Maternity Nurse Placement

I have used Elite Childcare Consulting for two maternity placements and have been extremely happy with the service. The first placement for my son was 6 weeks, 5 nights per week. The placement for my daughter was for 5 months, she was born slightly premature and I was grateful to have a maternity nurse who had experience in this area. I also used a day confinement nurse for a month booked through Elite after the birth of my second child.

Mai Cameron (Hong Kong)